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Questions about your ticket purchase or museum visit?

Do you have any questions about your museum visit, online tickets purchase or a discount card? Take a look at the answers to frequently asked questions.

Frequently asked questions (FAQ) about tickets and museum visit

Is your question not listed in the FAQ or do you have another request or feedback? Please fill out the form below. We are able to answer your message during office hours: daily from 9 am to 5 pm.

Questions or Feedback

Contact Details

E-mail: [email protected]
Phone: (020) 570 52 00

Postal address:
Van Gogh Museum
P.O. Box 75366
1070 AJ Amsterdam
The Netherlands.

Chamber of Commerce registration number: 41213987
VAT: NL803117851B01

If you're unable to settle an online purchase dispute directly with the Van Gogh Museum, please contact the European Online Dispute Resolution Platform (ODR).